The Command Centre

Where the whole business connects.

One system for made-to-order manufacturers. Quoting, production, stock, purchasing, job profitability, cash, customers and the team, in one place, on top of the tools you already use.

This is OmniaNorthwood Joinery
Sync

Open order value

£640k

up 8% on last month

Cash in next 13 weeks

£410k

Live position

Jobs short of materials

3

Live position

Customers awaiting reply

5

Live position

Needs attention

PaymentDeposit outstanding: Harper, oak staircaseAcknowledge
PaymentStage payment due Fri: OkaforAcknowledge
OrderGlazing units for 4 installs not yet orderedAcknowledge
Follow-upQuote 1912 not followed up in 9 daysAcknowledge
SnagSnag open 6 days: WhitfieldAcknowledge

Money in vs stock spend

Money inStock spend
W40W46W52

90-day funnel

214Leads
88Quotes
21Deposits
17Installs
This is OmniaAsk Omnia
Which jobs can we build next week with what is on the shelf?
OmniaThree: Harper (oak staircase), Okafor (garden room), Reyes (kitchen). Reyes is short: 6 x oak worktop blanks, on order, due Tuesday.

Morning stock brief sent

3 installs in the next three days, 1 shortfall needs a decision

05:15

WhatsApp assistant answered 9 customer questions overnight

All visible in the customer inbox

06:40

Why

One job. Six hands. Five systems.

The quote lives in one place, the build schedule in another, stock in someone's head, purchasing in a spreadsheet, payments in the books, and the customer's questions in a WhatsApp thread. Nobody can see, on any given morning, which jobs can actually be built, which orders need placing this week, who is waiting on a reply, or whether last month's jobs made their margin.

The CommandCentreProjectboardSpreadsheetsAccountspackageWhatsAppGmailSomeone'smemory

The flow

From quote to final payment.One clean flow.Nothing reaches you late.

Quote

New quote
GmailWhatsApp

Harper, oak staircase

£18,400

Budget from bill of materials£11,200

Every quote becomes a job sheet the moment it is sent, with a cost budget built from its real bill of materials.

Ready

Okafor, garden roomInstall Tue 14 Oct
82%
Cladding boardsReady
Glazing unitsDue Fri
Oak worktop blanksShort

For every live job you can see what the build needs, what is on the shelf, what is on order and what is short. Purchase orders are built from the gap.

Build

Materials issuedHarper
Oak treads14
Newel posts4
Finish, 2.5L2
Issued by Marcus
M. Lewis
Signature
Live margin38% on track

Materials are issued against the job by name and signature. Spend lands on the job sheet as it happens and margin is live before the job closes.

Paid

Harper, oak staircase£18,400
Deposit£5,520Paid
Stage£9,200due Fri
Final£3,680Not due

Cost line sent to the books with reference

Deposit, stage and final payments are read from the board, chased from one list, and the books get one clean referenced cost line instead of a second keying exercise.

One system

Every job that lands on the business.

Received

WhatsApp2 minutes ago
Harper

Can we move the install to the 21st?

Checked

Omnia checked

Install moved on the board
Team schedule updated, no clashes
Glazing delivery still in time
Stage payment date shifted to the 19th

Drafted

Suggested reply

Yes, the 21st works. I have moved the install and the team, and your stage payment moves to the 19th. Confirming by email now.

Sent

Sent as Northwood Joinery

Harper gets it on WhatsApp. The owner sees it on the customer timeline.

No one opened four systems. No one was asked.

Module 01

Home.

Headline numbers, cash, the 90-day funnel and everything that needs attention today.

Omnia answers questions across the whole business and shows the source behind each answer.

Reads the board, inbox, books, stock and schedule every day.

Homedata updated 05:12

Open order value

£640k

Cash, 13 weeks

£410k

Jobs short

3

Awaiting reply

5

Needs attention

Deposit outstanding: HarperDue
Stage payment due Fri: OkaforDue
Glazing units not orderedAct now
Quote 1912 staleReview
Whitfield snag openAct now
13-week cash
Money inStock spend
W40W46W52
214Leads
88Quotes
21Deposits
17Installs

Module 02

Sales and customers.

Leads, quotes and installs in one view, with every email and WhatsApp on one customer timeline.

Omnia finds who is waiting, drafts replies and prepares the daily customer digest.

Reads Monday.com, Gmail and WhatsApp.

Sales and customersdata updated 05:12
Leads 14Quotes 88Installs 17
CustomerLast messageStatus
HarperCan we move the install to the 21st?Waiting on us
OkaforDeposit paid, thanksReplied
ReyesSent the worktop samples?Waiting on us
WhitfieldQuote 1912 attachedNo reply
LindqvistSite access from 7amReplied

Suggested reply for Harper

Yes, the 21st works. I have moved the install and the team schedule. Confirming by email now.

Send as Northwood Joinery

Module 03

Production.

Briefing, approved, in production, snagging and completed, with installs for the next 30 days.

Omnia identifies the jobs that can move next and the ones waiting on a decision.

Reads the project board, job files and live stock position.

Productiondata updated 05:12

Installs next 30 days

17

Open order value

£640k

Briefing (2)

Lindqvistgarden roomInstall 28 Oct
Harpersite checkInstall 7 Oct

Approved (4)

ReyeskitchenInstall 14 Oct
Whitfieldsash windowsInstall 17 Oct

In production (6)

Harperoak staircaseInstall 9 Oct
Okaforgarden roomInstall 14 Oct

Snagging (1)

PatelkitchenInstall 8 Oct

Completed (5)

MorganstaircaseInstall 2 Oct

Module 04

Job profitability.

Quote, real bill of materials, actual spend, variations and live margin before the job closes.

Omnia explains where margin changed and which open jobs need attention.

Reads quotes, purchase orders, issued stock and referenced accounts costs.

Job profitabilitydata updated 05:12
Harper, oak staircase

Live job sheet

On track

Quote

£18,400

Budget

£11,200

Actual to date

£9,850

Projected margin

38%

CategoryActualVariance
Timber£5,640+£560
Fixings and finish£980+£120
Subcontract£2,400£0
Site logistics£830-£230
Variations+£1,450 · Extra landing rail, approved 2 Oct
Budget used88%

Module 05

Stock and purchasing.

Items, bills of materials, job readiness, purchase orders, receiving, issuing and stock valuation.

Omnia answers what can be built and drafts supplier orders from live job demand.

Reads product recipes, stock counts, suppliers and open jobs.

Stock and purchasingdata updated 05:12
Okafor, garden room

Install Tue 14 Oct

82%
ItemNeedStatus
Cladding boards 3.6m48●
Insulation 100mm12●
Glazing units 1200x9004Due Fri
Roof membrane1●
Oak worktop blanks6Short
Door set1●
1 line short, 1 line on orderRaise PO for shortfall
Purchase order PO-0417data updated 05:12
SupplierTimberline Supplies
Date3 Oct
Deliver toNorthwood Joinery

For jobs Okafor and Reyes

Oak worktop blank 3000x650
Qty 6Pack of 2£186.00 each£1,116.00
Cladding boards 3.6m
Qty 24Pack of 12£14.20 each£340.80
Glazing units 1200x900
Qty 4Single£96.00 each£384.00
Subtotal£1,840.80Delivery£45.00VAT 20%£377.16Total£2,262.96

Emailed to supplier and accounts

Module 06

Income and cash.

Deposit, stage and final payments per job, a 13-week cash view and the chase list.

Omnia shows what is due, what is late and the stock spend coming next.

Reads job stages, invoices, payment records and open purchase orders.

Income and cashdata updated 05:12
13-week cash
Money inStock spend
W40W46W52
CustomerAmountDue
Harper£5,5203 days overdue
Okafor£9,800Due Fri
Reyes£7,100Due 18 Oct
Whitfield£4,200Board missing date

Module 07

Team schedule.

A weekly roster by role and shift, job cards, materials signed out and ten-day weather.

Omnia flags double-bookings and prepares the schedule to send in one click.

Reads the project board, team roster, job locations and weather.

Team scheduledata updated 05:12
Mon14°
DanHarper install
PriyaWorkshop
MarcusHarper install
EllieWorkshop
SamStores
Tue12°
DanHarper install
PriyaWorkshop
MarcusHarper install
EllieWorkshop
SamStores
Wed9° rain
DanDouble booked
PriyaOkafor site prep
MarcusWhitfield survey
EllieWorkshop
SamOkafor site prep
Thu11°
DanReyes fitting
PriyaWorkshop
MarcusWorkshop
EllieReyes fitting
SamStores
Fri13°
DanReyes fitting
PriyaWorkshop
MarcusWorkshop
EllieReyes fitting
SamStores
Unassigned: Lindqvist site survey FriSend week to team

Module 08

Marketing.

Ad spend by channel matched to revenue, with an honest unmatched bucket.

Omnia explains which channels produced work and what cannot yet be attributed.

Reads Google Ads, Meta Ads, GA4, Google reviews and customer revenue.

Marketingdata updated 05:12
ChannelRevenueReturn
Google Ads£42,30022.9x
Meta Ads£18,60015.5x
Google reviews£22,000n/a
Website direct£14,800n/a
Unmatched£9,400Not attributed

Unmatched revenue is shown, never allocated.

Beautiful staircase and careful installation.

Clear updates from quote to fitting.

The workshop team solved every detail.

4.8 from 112 reviews

Module 09

Customer portal.

Each customer sees their own order progress as the job moves.

The WhatsApp assistant answers product questions from the brochure and price list.

Reads approved job milestones and customer-facing product information.

Customer portaldata updated 05:12
Your order, Okafor garden room
Briefing
Approved
In productionStarted 30 Sep
Snagging
InstalledPlanned Tue 14 Oct
Next paymentStage payment £9,800 due Fri

Updated automatically from the workshop

Module 10

Files.

The working documents for each customer, quote, order and job in one place.

Omnia finds the right file and answers how-to questions from built-in help.

Reads Google Drive and the records linked to each job.

Filesdata updated 05:12

Northwood Joinery / Jobs / Okafor garden room

Drawings
Quote
Photos
Sign-off
Okafor_garden_room_GA.pdf3 Oct4.8 MB
Quote_1877.pdf29 Sep640 KB
Site_photos_29Sep29 Sep18 files

Module 11

Access and roles.

Google sign-in, role-based access, money hidden from the default role and a safe demo mode.

Omnia follows the same permissions as the person asking.

Reads the user's role before answering or showing protected information.

Access and rolesdata updated 05:12
RoleSeesMoney
OwnerAll modulesYes
Ops managerAll except MarketingYes
WorkshopProduction, Stock, Team schedule, FilesNo
SalesSales, Customers, ProductionNo
BookkeeperIncome, Job profitabilityYes
Demo mode

Training data, no live records

Sign in with Google

The bill of materials

One recipe. Everything downstream.

The bill of materials drives readiness, purchasing, stock issue, job cost and margin. Change it once and everything that depends on it updates.

Bill ofmaterialsReadinessPurchaseordersMaterialsissuedJobcostMargin

Day to day

It worked while you slept.

Board, inbox and books read. Every number on Home refreshed.

Morning stock brief emailed: installs in the next three days, one shortfall to decide, cash needed for orders.

Daily customer digest sent: who is waiting on a reply and for how long.

The WhatsApp assistant answered nine product questions overnight, every one in the inbox.

Needs attention ready: two deposits outstanding, one snag open six days, glazing units for four installs not yet ordered.

Nothing here needed a person. Everything here was ready for one.

Integrations

Built on what you already use.

The Command Centre sits on top of the tools already running your business and reads from them every day. These connections are live now, and because every installation is configured to the business, new connections are added as customers need them.

Monday.com

Monday.com

Gmail

Gmail

Google Drive

Google Drive

Google Calendar

Google Calendar

WhatsApp

WhatsApp

Google Ads

Google Ads

Meta

Meta

Google Analytics

Google Analytics

Sage

Sage

Your tool

Ask us →

Why not the tools you know

Built for the job, not the shelf.

Inventory and MRP software

Built around stock and a generic manufacturing order. The Command Centre is built around the job, from quote to install to final payment, and the bill of materials drives everything downstream. Margin is live while the job is being built, not a report afterwards.

Project boards

A board is a list of jobs. It does not know what a job needs, what is on the shelf or what a job cost. The Command Centre keeps your board as the team's daily workspace and adds what the board cannot hold.

Accounts packages

The books tell you what happened last month across the whole business. The Command Centre tells you what each job is costing this week, before the invoice arrives, and hands the books one clean referenced cost line.

Enterprise ERP

Months of configuration, a project team and a budget most small manufacturers do not have. The Command Centre is configured to how your factory works, module by module, and the team is using it within weeks, for one monthly fee.

No project team. No rekeying. No throwing out what already works.

See it run on your business.

A walkthrough on your own jobs, not a slide deck.

Book a walkthrough